Privacy Policy

1. What data do we collect about you?

Personal data or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We collect and store personal data which is strictly necessary providing you with our services namely:

• Your name: to identify you.
• Your email address: to keep in touch.
• Your billing address: to be able to provide invoices according to German taxation law.
• Your phone number: to keep in touch.
• Your messages: to agree on the best service and the date of the services. The messages are free text therefore you might provide additional personal data which I will store only for the time we are in touch.

Due to the nature of how internet works, we might collect:

Technical Data includes the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, your internet service provider (ISP), your device, your location, your operating system and platform, header of your requests and other online identifiers.

Usage Data includes information about how you use our Website, including the full Uniform Resource Locators (URL) and page interaction information.

We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health (unless you share it), genetic or biometric data.

2. How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions: you may give us your Name, Email address or potentially phone number when you contact us regarding a service or any questions.

Automated technologies or interactions: as you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this data by using cookies, server logs and other similar technologies.

3. How is your personal information used?

We will only use your personal data as much as is necessary for the performance of a contract with you, such as providing agreed on services. We might keep your personal data when it is necessary to comply with legal obligations, such as completing our tax declaration and providing eventual information to the tax office.

Due to the nature of the internet the website collects Technical and Usage data to administer and protect our business and the Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) and to use data analytics to improve our website, products, marketing, customer relationships and experiences.

4. Who do we share your personal data with?

We do not trade, share, transfer or disclose any of your personal information, except as is otherwise provided in this Privacy Policy or as otherwise required by and in accordance with applicable law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may release your information should we be required to do so by law in order to comply with any legal processes.

We do not transfer your personal data outside of the European Union or any adequate country.

We also reserve the right to provide statistics about your use of the Site, sales, traffic, and other statistical information relating to the Site to third parties, without, however, identifying your identity.

We do not provide any warranty against the use of your information by third party sites linked to, and from, the Site.

5. What are your rights?

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we're required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons where we need to abide by applicable laws or where otherwise there is a legitimate interest for us not to comply with such request.
4. Object to processing of your personal data where we're relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, however, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
   1. if you want us to establish the data’s accuracy
   2. where our use of the data is unlawful but you do not want us to erase it
   3. where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
   4. you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
7. Withdraw consent at any time where we're relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We will retain copies of any communications that you send to us (including copies of any emails) in order to maintain accurate records of the information that we have received from you.

You can also exercise your rights at any time by contacting us at contact@reuniting-yourself.com. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

6. How long do we keep your personal data?

You can ask us to delete your data at any point of time. In that case, we will immediately delete all information aside from that which we may from time to time be required to retain by law.

7. Is your data secured?

The Site has implemented the necessary and digital and infrastructure security measures at the physical IT and data storage facilities to protect against the loss, misuse and alteration of your information.

Your personal information will only be exposed to staff members of the Site who require access to certain data in order to perform the functions associated with their job role.

Your personal information is password-protected in a secure digital encryption environment.

We abide by all regulations for the protection of personal information.

8. Do we change this privacy policy?

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. In the event that you do not agree with any changes, please contact us to remove your data.

9. Are we responsible for third party sites?

As soon as you leave the Site or are otherwise redirected to another site (“Third Party Site”) by, for instance, clicking on an advertisement or a banner of third party brands advertised on the Site, the terms and conditions, the privacy policies and data processing practices (and which we have no control over) of the Third Party Site shall apply, and the terms and conditions of the Site and this Privacy Policy shall no longer apply to you and to any use you make on any such Third Party Site.

10. Subprocessors

Acuity Scheduling (Squarespace)

We use Acuity Scheduling (a Squarespace company) to schedule services and to process fee payments for such services. We are in control of and responsible for the personal information you provide (acting as the “controller”) and Acuity Scheduling merely processes your personal information on our behalf (acting as the “processor”). However, Acuity Scheduling (Squarespace) collects information about our clients using our online scheduling tool in anonymous, aggregated or pseudonymized form for the purpose of improving its services. This information is not shared with us. Please see Squarespace’s Privacy Policy for more information. ​

Stripe - Payment Processor

To process payments for our services, we employ the payment processor Stripe which is integrated in our booking portal provided by Acuity Scheduling. When our visitors schedule a service and select a payment method, Acuity Scheduling passes the complete payment information along to our payment processor. Acuity Scheduling does not collect or store payment information. Stripe handles your payment information according to their privacy policies. Please see Stripe's Privacy Policy for more information.

11. Cookies

Our Website does not use cookies.

When you use Acuity Scheduling to book our services, Acuity Scheduling and Stripe make use of cookies to be able to provide their service. We’ve selected these providers in order to offer you efficient, secure and transparent transactions. We have no control over their cookies. Please revise their Cookie Policies to inform yourself how your information is collected and used:

Squarespace Cookie Policies

Stripe Cookie Policies

12. Supervisory Authority

You have a right to lodge a complaint with the responsible local supervisory authority about our processing of your personal data.

The responsible supervisory authority for data protection issues is the State's data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.